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About PowerSchool.
PowerSchool is looking to hire an Associate Specialized Support mastermind. A pupil from any discipline can apply for Interested and eligible campaigners can read further details below.
PowerSchool provides innovative, K- 12 education technology software fueling better academy operation, pupil growth, and family engagement
Company Name - PowerSchool
Location - Bangalore
Experience - 0-2 years
YOP - 2023/22/21/20/19/18/17
Job Position - Associate Technical Support Engineer
Job Type - Full-Time.
Salary - up to ₹5.6 LPA*
Responsibilities.
- Be the first point of contact for all employee grievances and partner with the HR Business Partner in conducting necessary investigations.
- Drive engagement initiatives like – New hire Buddy/ mentoring program, Voice of Employee, Round tables and Brown Bag session and R&Rs
- Support the L&D team in conducting a training needs assessment for employees across levels
- Responsible for statutory compliance
- Implement employee surveys and questionnaires; help HRBP’s in analysis and action planning based on survey results
- Responsible for onboarding and partnering with the recruitment team in hiring associates based on business forecasts.
- Implement new policies, procedures, and programs in support of Business
- Provide MIS support for Attrition analysis, includes- analyzing Exit interviews, observing trends and highlighting important aspects, preparing and publishing dashboards
- Partner with HRBPs to drive Career pathing sessions/ initiatives
- Responsible for conducting regular vendor audits to ensure labor compliance.
skill required.
- Prior CRM experience preferred
- Strong customer service and conflict resolution skills
- Associate’s degree or equivalent work experience
- Aqua data studio knowledge for MS SQL is a plus
- Proficient in Microsoft Office suite
- Salesforce experience preferred
- Strong attention to detail and time management
- Strong oral and written communication skills
- Ability to handle a heavy workload and multiple projects with frequent interruptions and schedule changes
Criteria.
- 0-2 years’ prior experience in a technical support role
- Experience with ETL is preferred
- Any Graduate from any Stream
- Hands Experience in SQL Database (MS SQL) is preferred
Apply for PowerSchool.
- Interested and Eligible candidates can apply for this drive online by scrolling down and after Generating clicking on Apply Now.
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