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About NCR.
NCR off-campus drive 2023. NCR Corporation is an American technology company that provides products and services for businesses in various industries. NCR stands for National Cash Register, as the company was originally founded in 1884 as a cash register manufacturer. Over the years, NCR has evolved and diversified its offerings to become a leading provider of software, hardware, and services for industries such as retail, financial services, hospitality, travel, and telecommunications.
NCR offers a range of solutions tailored to meet the specific needs of its customers. Some of the key products and services offered by NCR include. NCR has a global presence and serves customers in over 180 countries. The company continues to innovate and adapt to the changing needs of industries, leveraging technology to drive efficiency and enhance the customer experience.
Table Of Contains.
Company Details.
Company Name - NCR
Location - Mumbai
Experience - 0-1 yrs
YOP - 2023/22/21/20/19/18
Job Position - Customer Care Rep
Job Type - Full-Time.
Salary - up to ₹5 LPA*
Responsibilities.
- Gathers problem information and records data in desktop tools
- Responsible for icing the client’s annuity of services
- 24 * 7 rotational shift( Night shifts).
- At an entry position, learns process and systems and applies this to the introductory assignment/ distribution of workload of CE’s in order to meet SLAs.
- Accepts and routes calls( high call volume)
- Observers incident status and escalates cases that aren't resolved in a specific timeframe
- Schedule client installation exertion
- give phone support on Retail products, systems and colorful software products
- give accurate and creative results to stoner problems of moderate nature to maximize product or system vacuity;
- Take power of service request from client and insure timely and satisfactory resolution of problem.
skill required.
- Data entry software operations and affiliated desktop tools
- retain strong client service chops and be suitable to work in a dynamic platoon terrain.
- Problem routing, shadowing and escalation procedures
- Advanced problem working and troubleshooting chops
- Relationship structure chops; Excellent communication chops, verbal and written as well as harkening chops
Criteria.
- 0- 1 times of affiliated experience.
- Offers of employment are tentative upon passage of webbing criteria applicable to the job.
- High School/ Diploma/ Graduate or Equivalent.
- Interested and Eligible candidates can apply for this drive online by scrolling down and after Generating clicking on Apply Now.
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