About Concentrix.
Concentrix will hire an operations officer for the position. A student from various disciplines can apply for Concentrix Off Campus 2023. Interested and eligible candidates can read more details below
Concentrix, Corporation (Nasdaq: CNXC) is a leading global provider of customer experience (CX) solutions and technology, improving business performance for some of the world’s best brands including over 100 Fortune Global 500 clients and over 125 new economy clients. Every day, from more than 40 countries and across 6 continents, our staff delivers next generation customer experience and helps companies better connect with their customers.
Company Name - Concentrix
Location - Bhubaneswar
Experience - 0-1 yr
YOP - 2018/19/20/21/22/23
Job Position - Representative, Operations
Salary - up to ₹6 LPA*
Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff
Participate in activities designed to improve customer satisfaction and business performance
Maintain basic knowledge of client products and/or services
Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer
Greet customers in a courteous, friendly, and professional manner using agreed upon procedures
Prepare complete and accurate work including appropriately notating accounts as required
Offer additional products and/or services
Track, document and retrieve information in call tracking database
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skill required.
- Tolerance for repetitive work in a fast-paced, high production work environment
- Ability to effectively communicate, both written and verbally
- Strong computer navigation skills and PC Knowledge
- Courteous with strong customer service orientation
- Dependable with strong attention to detail
- Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly
- Ability to work as a team member, as well as independently
Graduate / Undergraduate in any discipline (may vary basis the job requirement).
- Interested and Eligible candidates can apply for this drive online by scrolling down and after Generating clicking on Apply Now.
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