About Air Canada.
Air Canada off Campus Recruitment Job Opportunity is hiring for the post of client Experience director. A pupil from colorful disciplines can apply for Air Canada reclamation drive 2023. Interested and eligible campaigners can read further details below
Air Canada is Canada’s largest airline, the country’s flag carrier and a launching member of Star Alliance, and provides direct service to six mainlands. It's the only transnational network carrier in North America to admit a Four- Star ranking from Skytrax.
Company Name - Air Canada
Location - New Delhi
Experience - 2 yr
YOP - 2023/22/21/20/19/18
Job Position - Customer Experience Manager
Job Type - Full-Time.
Salary - up to ₹5 LPA*
Responsibilities.
- Report daily (using Daily Synopsis and other means) on any issues, deficiencies or failures in Operating procedures, that require correction or communication to other members of the Management team or other departments within the Company
- Responsible for daily safety of Operations at the station
- Maintain accurate Emergency Response manuals and participate in Emergency Procedure Training.
- Supervision of Station Handling Agents concerning above and below the wing activities on a daily basis such as Passenger Services (Check-in, Ticket Desk, Concierge Service, VIP Service, Lounge Service, Gate Handling, Safety and Security Checks), Baggage Services, Load Control, Commissary & Catering, Aircraft Cleaning, Fuel Services, Maintenance Services
- Ensure Safety, Security and Service standards are observed, monitored and practiced consistently by conducting on-going self-audits. Where self-audit or regulatory audit activities have revealed vulnerabilities, ensure identification of root cause and implementation of corrective measures to address them, as well as means to verify effectiveness
- Ensure a high quality and safe level of Customer Service especially in case of irregular Operations (delays, cancellations, Denied Boarding Cases, etc.) adhering to any applicable country Law(s), Canadian Law and internal policies and procedures
- Coordinate ad-hoc daily activities with local Station
- Handling Agent when needed (especially during IRROPS)
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skill required.
- Must have the right to work in India unrestricted.
- Demonstrate passion for travel
- Excellent Interpersonal skills
- Must have ability to work shift, weekend and statutory holidays and work beyond restored hours due to irregular flight operations
- Excellent verbal and written communication skills with the ability to converse with all levels of an organization as well as high-ranked external figures, with care and class
- Strong understanding of airport operations and passenger movements
- Able to respond, influence and proactively create mutually acceptable solutions, always with Air Canada best interests in mind
- Strong commitment to teamwork & commitment to employee engagement
- Possess an energetic and tenacious attitude
- Fluent in English, oral and written; other languages an asset
- Advance knowledge of Word, Excel
- Advance knowledge of Departure Control System (DCS); knowledge of ALTEA system, an asset
Criteria.
- Bachelor’s degree in a relevant field with at least 2 years of experience in a managerial role and experience in the airline industry.
- Click on the “Apply Now” button provided below. You will be redirected to the official career page.
- Click on “Apply”.
- If you have not registered before, create an account.
- After registration, log in and fill in the application form with all the necessary details.
- Submit all relevant documents, if requested (e.g. resume, mark sheet, ID proof).
- Verify that all the details entered are correct.
- Submit the application form after verification.
Apply for Air Canada.
- Interested and Eligible candidates can apply for this drive online by scrolling down and after Generating clicking on Apply Now.
Apply Off Campus Drive 2023 for Air Canada | Apply Hiring Freshers and Experience | Off Campus Jobs
Generating Apply Link...
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